Introduction to the Bakery, Pastry Shop, Confectionery Industry
This module provides a basic understanding of the structure, diversity, and unique characteristics of the bakery, pastry, and confectionery industry. It provides an overview of key product categories, services, and typical processes and requirements in the day-to-day operations of a specialty store.

Introduction to the Bakery, Pastry Shop, Confectionery Industry
15–20 min
German, English, Italian, French
After the course you can:
- explain the significance, structure, and diversity of the bakery, pastry, and confectionery industry.
- identify the main product and assortment categories as well as industry-specific services.
- understand and categorize typical processes and requirements in the day-to-day operations of a specialty retail store.
