My Role in Sales
In this module, participants learn to understand the importance of their personal demeanor when interacting with customers. It demonstrates how authenticity and a professional image help build customer trust and strengthen customer loyalty. This module provides essential knowledge and practical tips for selling successfully and with confidence.
After the course you can:
- Understanding one's own role in sales and the impact on customers
- Ability to maintain a professional appearance in accordance with company guidelines
- Understanding how coming across as authentic can positively influence the sales conversation
- Familiarity with basic etiquette and rules of conduct during initial customer interactions and their application
